At Sanjyoti Diagnostics, accessible from www.sanjyotidiagnostics.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, especially in relation to payments made through our website.
1. Information We Collect
When you make an online payment or use our services, we collect the following types of information:
- Personal Information: Full Name, Mobile Number, Email Address, and Billing Address.
- Transaction Information: Payment details such as payment mode, transaction amount, and payment status (Note: We do not store your debit/credit card numbers or sensitive banking information. Payments are processed securely via our third-party payment gateway).
- Medical Information: Test details and related health information necessary for diagnostics services (strictly confidential).
2. How We Use Your Information
We use your information for:
- Processing and confirming your appointment bookings and payments.
- Communicating order confirmations, reports, and appointment updates.
- Providing customer support and responding to inquiries.
- Compliance with legal obligations, if required.
3. Payment Security
All online payments on www.sanjyotidiagnostics.com are processed securely via certified third-party payment gateways (e.g., Razorpay/PayU/CCAvenue). Your sensitive payment information is directly handled by the payment processor using secure encryption protocols (SSL). We do not store or process card details on our servers.
4. Data Protection and Confidentiality
- We implement appropriate technical and organizational security measures to protect your data against unauthorized access or disclosure.
- Your medical reports and personal information are treated as strictly confidential.
- Data is accessed only by authorized personnel, and we do not sell or share your personal information with third parties for marketing purposes.
5. Sharing of Information
We may share your information:
- With diagnostic lab staff strictly for service fulfillment.
- With payment processors to complete transactions.
- If required by law, regulatory authorities, or legal processes.
6. Cookies and Website Analytics
Our website uses cookies to improve user experience and track site analytics. These do not collect personally identifiable information.
7. Your Rights
You can:
- Request access to your personal data.
- Request correction or deletion of your data.
- Withdraw consent (where applicable).
To exercise your rights, please contact us at:
Email: info@sanjyotidiagnostics.com
Phone: 9211310109
8. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.
9. Contact Us
For any privacy-related concerns, please contact:
Sanjyoti Diagnostics
Website: www.sanjyotidiagnostics.com
Email: info@sanjyotidiagnostics.com
Phone: 9211310109
