At Sanjyoti Diagnostics, we focus on providing timely and reliable diagnostic services. This Shipping & Delivery Policy explains how we manage service delivery, including report sharing and home sample collection.
1. Service Nature
- Sanjyoti Diagnostics offers medical diagnostic services, including pathology tests, radiology scans, and health packages.
- No physical products or items are shipped to customers.
- All reports and confirmations are shared via digital means or collected physically from our diagnostic center.
2. Digital Report Delivery
- Test reports are delivered digitally via:
- Email to the registered email address.
- WhatsApp or SMS (if opted).
- Patient login/dashboard on www.sanjyotidiagnostics.com.
- Delivery timelines for reports vary based on test type:
- Routine blood tests: typically within 24-48 hours.
- Specialized tests: timeline communicated at the time of booking.
- Physical copy collection can be arranged from the center if requested.
3. Home Sample Collection
- If you opt for home sample collection:
- Appointment confirmation will be shared via SMS/Email.
- Our trained phlebotomist will visit your address as per the scheduled time.
- Service availability depends on the geographical area (typically within Delhi City
Note: We currently do not ship physical test kits or consumables.
4. Service Delays
- While we aim for timely service delivery, delays may occur due to:
- High sample load.
- Machine maintenance or breakdown.
- Unforeseen medical complexities.
- In such cases, customers will be informed promptly.
5. Contact for Support
For queries regarding report delivery or home sample collection:
Sanjyoti Diagnostics
Email: info@sanjyotidiagnostics.com
Phone: 9211310109
Website: www.sanjyotidiagnostics.com
